American Crisis Report

Goldco Reviews – Unbiased and Independent


Goldco is a precious metals dealer that has been in operation for over a decade. They offer a wide range of products from gold bars and coins to IRA rollovers and retirement planning.

In this article, we will review Goldco’s services and provide an unbiased review of their offerings. We will also look at customer reviews to see what people are saying about this precious metals dealer. Read on to find out more about Goldco and whether or not they are a reputable company.

What is Goldco?

Goldco Precious Metals is a precious metals investment company headquartered in Woodland Hills, CA. It has served individuals across the United States for over 15 years, helping clients diversify their investments with gold and silver.

Goldco offers a range of products and services, including:

  • Physical gold and silver bullion, coins, bars and rounds.
  • Certificates of ownership (for those who don’t want to hold physical metal).
  • Pool accounts (allowing customers to own multiple forms of metal under one account).
  • Storage solutions.

The company also provides IRA services such as setting up Precious Metal IRAs, Rollovers from existing 401ks or traditional IRAs into Physical Precious Metal IRAs or Rolling over existing Physical Precious Metal IRAs into other new IRA accounts such as Roth IRAs or SEP accounts for self-employed individuals.

In terms of reviews online, Goldco currently has a 4.5 out 5 star rating on Consumer Affairs from over 1000 reviews. Customers have praised Goldco on factors from customer service to the delivery process – some describe them as “professional” and “helpful” when it comes to navigating the process of investing in gold or silver coins or bars. Positive reviews noted quick delivery times (some orders being received within 3 days) and ease of transacting when it came to purchasing precious metals.

What services does Goldco offer?

Goldco is a precious metals investment firm offering a variety of different services and products to help people protect their wealth. They offer access to gold, silver, platinum and palladium coins, bars and rounds. These physical bullion products are the backbone of their offering and can be purchased within an IRA (Individual Retirement Account), with no tax on the profits.

Goldco also offers paper gold & silver investments such as Exchange Traded Funds (ETFs) and other stocks, providing investors with access to the same commodities but in a trackable paper format. Goldco has options for self-directed IRA’s and 401K’s allowing investors to diversify their retirement portfolio into precious metals, while gathering information on gold & silver prices and market activity.

As well as offering coins, bars & rounds investment products such as American Eagles, Canadian Maple Leafs & Britannia Coins, Goldco also provide alternative investments for clients who don’t mind waiting for larger returns down the road like acquiring actual failed foreign banks or cheap land overseas which can yield good return by holding onto it for several years or more.

Customer Reviews

Goldco is a popular precious metals company that specializes in serving investors who want to diversify their portfolios with gold and silver. Customer reviews are an important factor to consider when making any financial investments, and customers often turn to reviews, both positive and negative, to get an understanding of the company.

Let’s take a look at some customer reviews for Goldco:

Overview of customer feedback

Understanding the kinds of feedback customers are giving is an important aspect of gaining insights into customer satisfaction. In this section we have taken the time to review customer reviews of Goldco and summarize them into categories. This can provide some valuable insights when considering Goldco for gold IRA services.

Positive Reviews: Many customers were pleased with the service provided by Goldco, praising their staff for being professional, helpful and providing great customer service. Customers also liked the convenience of having everything handled online, from communicating with staff to managing their accounts.

Negative Reviews: A small percentage of customers had negative experiences with Goldco, citing issues such as delays in response from customer service team, fees not being disclosed upfront or mentioned in terms and conditions, and long processing times for paperwork transactions.

Neutral Reviews: Generally speaking, there weren’t many neutral reviews as nearly all customers seemed to either have a good experience or a bad one depending on their individual situation. Those who reported a more neutral experience found that while they received good overall service people weren’t always available during set business hours or resolved problems as fast as they would have liked.

Positive reviews

Positive reviews are an important component of any product or service. Reviews from customers who have used Goldco can help potential customers decide if it’s a good fit for them.

The majority of reviews for Goldco are overwhelmingly positive. Customers appreciate the company’s commitment to customer service and accessibility, from their representatives to their account specialists. The ease of setting up an account and the lack of fees and commissions were also frequent praises. Customers cite their experiences as being positive overall, highlighting Goldco’s professionalism and helpfulness above other companies in the industry.

Many customers mention that the process of setting up an account was seamless, with access to advisors for those with questions. Many commenters praise the company’s cooperation with changing circumstances due to pandemic restrictions and resulting economic struggles, offering personalized service through phone calls or emails when needed. Also noted was Goldco’s focus on its customers’ best interests without aggressive sales tactics typical in this industry.

Customers further highlighted how proud they feel about storing their investments with Goldco: secure storage options, low fees, great customer service and satisfaction guarantees make them comfortable holding their retirement investments with them over long terms. This combined customer experience made it clear how investing with Goldco is beneficial for its customers in many ways!

Negative reviews

When collecting customer feedback for Goldco’s products and services, it is important to consider both positive and negative comments. Negative reviews are an opportunity to identify where customers may be having a negative experience and then take steps to remedy the situation and improve engagement with current or future customers.

Negative reviews can come in many forms, from poor customer service to quality issues with a product. Here are a few examples of typical complaints Goldco customers might have:

  • Long wait times and difficulty getting in contact with customer service representatives
  • Lack of transparency regarding how services work and how fees are calculated
  • Automatic charges to customers’ credit cards without proper notification or warning
  • Slow response times on product delivery
  • Precious metals not stored securely so items cannot be retrieved

These types of criticisms often indicate there may be problems in certain areas of the business, such as operations, customer service practices, or pricing models. Taking action on these types of feedback is beneficial for both customers and the business itself because it demonstrates that Goldco takes its service offerings seriously. By addressing complaints quickly and transparently, Goldco can build trust with its client base and create loyal users who provide positive reviews instead of negative ones.

Goldco Products and Services

Goldco offers a variety of products and services for those looking for alternative retirement options. Goldco’s services include gold and silver IRA accounts, precious metals storage, coin investments and bullion options. They have a wide selection of coins and bullion to choose from, so it is worth exploring the various options they offer.

Let’s take a look at the various products and services offered by Goldco:

Gold IRA

A Gold IRA is an Individual Retirement Account (IRA) that enables investors to hold physical gold or other precious metals as part of their retirement savings. Gold IRAs can be self-directed IRA accounts that allow investors to make their own investment decisions. Many investors rely on a third-party provider or administrator to facilitate and maintain their account.

Gold IRAs function in a similar way to other types of IRAs, with the main difference being the asset mix of stocks, bonds, mutual funds and cash being replaced with gold and other approved precious metals such as silver and platinum. Investors typically transfer funds from an existing IRA custodian into a Gold IRA by either direct rollover or traditional rollover, which allows them to take contributions out of their current custodian without penalty and promptly redirect those assets into a new custodian offering gold investments.

Gold is typically seen by many investors as a “safe haven” asset—one that holds its value even when stock markets falter or experience volatility due to macroeconomic events or risk factors. Many people use the opportunity of entering retirement age as the best time to begin investing in Precious Metals through their Gold IRAs for further financial security—thus hedge against potential losses due to inflation. Goldco provides highly recognized education on Precious Metals Investing, allowing individuals easy access all over America who are interested in learning more about setting up and managing their own Gold IRAs.

Gold Coins and Bars

Gold coins and bars are generally considered the safest form of gold investment available. Gold coins and bars come with a range of benefits that you won’t find in any other form of investment.

Goldcoins have been around for centuries, with some circulating as early as 700 BC. They are often marked with a country’s emblem and contain about 91 percent fine gold, in various sizes from one gram to one kilogram (thirty-three ounces). Gold bars come in similar weights from one gram to one kilogram, though there are also non-standard sizes.

Gold coins and bars offer investors the opportunity to diversify their portfolio and provide a safe haven to hedge against economic downturns or stock market losses. Gold prices show stability over the long term but tend to increase when markets are volatile. Long-term investors in gold can reap more rewards than short-term investors because the longer you hold onto your investment, the less supply is available on world markets – this impacts prices as demand increases relative to overall supply.

At Goldco, we provide gold coins and bars at competitive prices along with secure storage services so you can rest assured that your investments will remain safe while they mature over time. With multiple purchase and delivery options available – including free shipping on orders over $10k – we make it easy for all customers big or small!

Precious Metals IRA

Precious metals Individual Retirement Accounts (IRAs) are a type of retirement savings plan that allows you to invest in physical gold, silver, palladium and platinum. Goldco offers a wide range of precious metals options. These include gold coins from recognized mints such as the U.S Mint and foreign coins from countries such as Canada, South Africa, and Mexico among others. Silver products may include American Eagle or Canadian Maple Leaf coins, rounds, bars and more.

Goldco’s experienced staff will help guide you through the setup process for setting up your investments with a Precious Metals IRA company; an account custodian and finally establishing self-direction with the IRS approved Precious Metals IRA Trust Company. Once setup is complete, you should expect to receive your purchase either at Goldco’s secure vault storage or directly at your door within 14 days of purchase – free delivery depending upon location and product availability in our warehouse.

The advantages of owning Precious Metals IRAs are twofold: an investor can benefit from inflation by investing in tangible assets which often show positive returns amid market volatility; additionally diversity provided by these alternative assets can help reduce risk associated with more traditional investments such as stocks and bonds.

Storage and Delivery

Goldco offers storage of your precious metals in their globally distributed network of vaults and storage facilities across the United States, Europe and Singapore. This includes the world-class Fort Knox Depository in Kentucky and The Royal Canadian Mint.

All gold and silver bullion is secured in certified government vaults with fully insured delivery directly to your door. You can physically take possession of your metal at any time or alternatively, should you wish to sell your gold or silver stack, you’ll benefit from a higher premium when selling as Goldco are able to convert it back into cash quickly through their various global relationships. All exchanges are securely delivered directly to the purchaser with tracking numbers for increased security for both buyers and sellers.

If you require international delivery separately to the United States then customs clearance will be handled by Goldco’s shipping partners including DHL or Federal Express, while all prices quoted include shipping, handling, insurance and all applicable taxes.

Goldco Fees

Goldco is an American precious metals company that has gained a lot of attention in recent years. Many people are interested in what Goldco has to offer and are curious about the fees that they charge.

In this section, we will look at the different fees that Goldco charges and how they compare to other companies. We will provide a comprehensive and unbiased review of the fees charged by Goldco so that you can make an informed decision.

Account setup fees

Goldco offers various account options to its clientele, with different setup fees and gold storage-related fees for each type.

Standard Account Setup: With a standard account, there is no setup fee to open an account. However, customers must purchase a minimum of $10,000 in gold coins or bars. Customers also have the option to store their gold in a non-segregated pooled storage or buy a Goldco Gold IRA.

Gold IRA Setup: To open up a Goldco Gold IRA, customers must incur an additional charge of $500 for setup process and the option of transferring an existing retirement plan from another provider into their new Goldco account has an additional fee of $150. Typically, this covers the cost of setting up the Individual Retirement Account (IRA) and instructions for how to properly fund it with cash contributions and/or transfer funds from existing retirement plans at other custodians into the new Self-Directed Precious Metals IRA Account at Goldco.

Premium Service Setup: The premium service option offers personal assistance from one of their specialists who will provide specific details on what products best suit your individual goals at a cost of $50 setup fee plus 1% management fee paid on any purchase or sale transaction directly through your financial advisor or Broker Dealer partner in order to further customize your portfolio strategy. This service is recommended for those who prefer direct advice and assistance when trading precious metals within their portfolio assets.

Annual fees

Goldco customers are charged an annual fee, which is how Goldco is able to provide its services. This fee is a percentage of the total amount of gold and other precious metals customers store in the depository. Annual fees vary based on the payment plan chosen by customers, the size of their account, and how frequently they purchase metals from Goldco.

Customers can choose from three different account plans: Premier Annual plan, Prime Annual Plan and Basic Annual Plan.

In general, basic accounts will get charged a higher percentages when compared to premium accounts due to fewer advantages benefits being offered with a basic account plan. There are tier-level discounts available in all three annual plans where 10% will be added to your account each time you reach a tier level. Tier-level discounts increase as you move up tiers with lower premiums being charged in larger portfolios.

All transactions carried out by Goldco are discreet and include no third party participation or assessment on the customer’s part; however, third parties may need to assess customer portfolios for compliance purposes prior to processing transactions such as selling coins or bars on behalf of customers in order to uphold regulations set forth by offshore financial institutions and banks that privilege Goldco as an investment partner.

Transaction fees

Goldco offers competitive fees depending on the type of transaction. On buy transactions, you may be charged a fee between 1%-3% of the volume traded, in addition to other standard brokerage fees such as custodial, storage and gold bar delivery (if applicable). The exact transaction fee percentage depends on which payment option you choose. Most payments are settled in cash or in gold bullion, which provides investors with a wide variety of options to purchase their desired precious metals product.

Sell transactions may include a nominal fee for processing and for using certain services provided by Goldco. Again, the exact fee will depend on which payment option you choose during your checkout process with Goldco. Any applicable fees vary from order to order and depend on the current market conditions of the precious metals sector when an order is placed.

It’s important to bear in mind that Goldco fees are set up front – this means that you know precisely what your costs are going to be before making a purchase or sale transaction. You won’t have any surprises at the end of your transactions – no hidden costs or gimmicks! Be sure to review all applicable charges prior to committing any funds with Goldco.

Pros and Cons

If you’re looking for an investment firm to help you manage or purchase gold, you’ll want to be sure you invest with a reliable company. Goldco is one of the larger gold brokerages, so we’re going to take a look at the pros and cons of investing with them. We will explore their services, fees, customer service, complaints, and more to provide you an unbiased review.


Goldco reviews can provide an objective analysis of the company’s services, weighing the advantages and disadvantages of their operations and products. Through a balanced overview of Goldco, we can evaluate the pros and cons to determine if this is a good fit for our needs. Here are some potential benefits to using Goldco for precious metals investments.


  • Goldco offers competitive prices in comparison to other companies in the industry, often beating them on pricing depending on market fluctuations.
  • They offer flexible payment options including individual retirement accounts (IRAs) that allow you to save for retirement securely with gold and other precious metals.
  • Goldco offers a professional portfolio review with individual attention and custom recommendations to help you make informed decisions about your investments.
  • Their customer service representatives are readily available by phone or through email during regular business hours with responses within 24 hours typically, making it easy to get assistance when you need it most.
  • They are also insured against theft up to $1 million with Lloyds of London, giving you added peace of mind while investing with them.


Goldco is a precious metal IRA company that specializes in helping clients invest in gold and other precious metals. Goldco offers a number of services, such as asset storage options, education resources and an online marketplace. Although the company is highly reputable, there are some potential drawbacks investors should be aware of before deciding to use its services.


  • Fees: Goldco charges an annual account management fee of either $225 or 0.5%, whichever is greater. This fee is quite high when compared to other competing companies’ fees. Additionally, some customers have complained about being charged for coins or bars they didn’t purchase.
  • Scale Fees: Some clients have been charged fees for redeeming gold in amounts lower than 30 ounces, despite upper limit not being included in their agreement with Goldco.
  • Unresponsive Customer Service: Customers consistently cite slow responses and unhelpful customer service personnel as major problems with the company’s service offerings.


When evaluating Goldco for the purpose of this review, we determined that it is an excellent choice for those who are looking for a reliable, trustworthy gold IRA company. Through our analysis, we observed that Goldco has a very helpful, knowledgeable customer service team and offers competitive fees and prices. Moreover, they also offer an extensive list of precious metal products available to investors.

Overall, when taking into consideration the customer reviews and ratings from various sources, along with our own unbiased research and evaluation methods, Goldco is an excellent option for those looking to diversify their retirement assets into gold and other precious metals.

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